Advancing Research on Content Moderation and Mental Health

We are proud to have been part of a new research project led by Thompson Rivers University, recently submitted for publication in Cyberpsychology. The study explores how content moderators, who review and filter online material, experience and manage the emotional demands of their work.

This research is among the first of its kind to provide systematically collected data on the mental health of commercial content moderators. Content moderators play a crucial role in keeping online spaces safe, yet their wellbeing is rarely studied in a rigorous way. By examining the connections between beliefs about emotions, strategies for coping, and mental health, the project aims to generate insights that can guide better support for those in this challenging role. 

While publication may take several months, this marks an important step toward bringing visibility to an often overlooked workforce and building evidence to inform future wellness initiatives. Please check this space for more updates.