Effective Date: June 2025

Rebuilding Thoughts LLC (“Rebuilding Thoughts,” “we,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information obtained from users of www.rebuildingthoughts.com (“the Site”). By accessing or using the Site, you consent to the practices described below.

1. Information We Collect We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Job title or role

This information is collected only when you voluntarily provide it—for example, when contacting us, registering for services, or signing up for newsletters or group sessions.

We may also automatically collect non-personal data such as IP address, browser type, access time, referring website, and usage patterns for analytics and platform optimization.

2. How We Use Your Information We use your information to:

  • Provide and operate our services

  • Respond to your inquiries and requests

  • Send administrative or service-related communications

  • Offer information about services you have shown interest in

  • Improve the functionality, relevance, and security of our Site

3. Email Communication You may receive service announcements, session confirmations, and limited promotional content from Rebuilding Thoughts. You can opt out of promotional emails at any time by clicking “unsubscribe” at the bottom of any message.

4. Data Sharing and Third Parties Rebuilding Thoughts does not sell, lease, or trade your personal information. Your data may be shared only:

  • With service providers that support our platform (e.g., intake forms, email systems) under strict confidentiality terms

  • When legally required, such as responding to lawful subpoenas or to prevent harm

  • To protect our rights, property, or users’ safety

5. Data Storage and Security We use secure technologies such as SSL (Secure Sockets Layer) to protect your data during transmission. Access to your personal information is restricted to authorized personnel only. Despite our safeguards, no method of online transmission or storage is 100% secure. We cannot guarantee complete security of data shared via the internet.

6. Communication Limitations While we use HIPAA-compliant systems for booking and clinical documentation, our communication with users currently occurs via email. These emails are routed through white-labeled Google Workspace accounts under an active Business Associate Agreement (BAA) with Google, providing HIPAA compliance. However, standard Gmail does not use end-to-end encryption, so we still advise caution when sharing sensitive personal health information. Please be cautious about what personal health information you include. Phone calls can be arranged by request for sensitive matters.

7. Right to Access, Modify, or Delete Data You may request access to, correction of, or deletion of your personal information by emailing assist@rebuildingthoughts.com. We will honor your request unless legal or contractual obligations prevent us from doing so.

8. International Users and GDPR Compliance If you are based in the EU or UK, you have additional rights under the General Data Protection Regulation (GDPR), including:

  • Right to access your data

  • Right to rectification or erasure

  • Right to object to processing

  • Right to data portability

By using this Site, you consent to the transfer of your data to the United States. We ensure your data is handled in accordance with this Privacy Policy regardless of location.

9. Children Under 13 Our Site is not intended for use by children under 13. We do not knowingly collect personal data from individuals under that age. If you believe we have unintentionally collected such data, please contact us to request deletion.

10. Updates to This Policy We may update this Privacy Policy occasionally to reflect changes in our operations or legal requirements. The updated version will always be posted on this page with a revised effective date.

11. Contact Us If you have any questions or concerns about this Privacy Policy, please contact:

Rebuilding Thoughts LLC
7901 4th St N STE 300
St. Petersburg, Florida 33702
Email: assist@rebuildingthoughts.com