Outcomes and feedback

Recognition

Independent recognition

Great British Workplace Wellbeing Awards 2026 Finalist

Great British Workplace Wellbeing Awards

2026 Finalist, Personal Wellbeing Provider of the Year. Ceremony 19 March 2026, Grosvenor House, London.

CPD Accredited

CPD Accredited

HIPAA Compliant

HIPAA Compliant

Thompson Rivers University

Research partner

Thompson Rivers University

Internet Commission

Transformational Rating

Internet Commission, 2021

Internet Commission, 2021

A moderator wellness programme delivered by Rebuilding Thoughts was rated Transformational, the highest of five tiers, for moderator welfare in the Internet Commission's 2021 independent Accountability Report.

Research partner

In a correlational analysis with Thompson Rivers University's Emotion Science Lab (53 content moderators), positive reappraisal and refocusing on planning were associated with lower burnout and higher wellbeing.

Association, not causation.

Member Feedback

In their own words

The real numbers, and real feedback from the people behind them. Self-reported experience and satisfaction, not a clinical outcome.

1:1

98.6%

Felt safe & non-judgmental

98.2%

Felt listened to

97.8%

Session met their needs

93.5%

Would book again

For the first time I talked without feeling bad, and without feeling judged.

1:1 session, iQor

I have never felt so allowed to feel an emotion, or to share the little things that bring happiness into everyday life.

1:1 session, The Social Element

She coached me through something I had no strength or will to follow through on. Now I am prepared and happy to do it.

1:1 session, The Social Element

I received advice and techniques I had never heard of and did not expect.

1:1 session, Sony

I feel heard and get practical next steps. The coaching helps me stay engaged with the work.

1:1 session, Sony

I feel safe here. The coach understands the work, respects professional boundaries, and is genuinely qualified.

1:1 session, Oddacious

Training

98%

Content was practical or easy to apply

96%

Rated the content 4 or 5 out of 5

4.7/5

Average content rating

The sessions present as tailored and relevant, creating a welcoming environment. The trainers engage me to participate at my own pace, which I find to be both respectful and encouraging.

Sony, group training feedback

Sessions are great and I wouldn't change a thing. Thank you for the amazing help even when you think that all is well with us. In the end I found out that I needed them.

Team training feedback

This is the best training I've ever had. It was so impactful, relaxing and informative. I took so many notes and am so grateful for the materials to walk away with and use in my everyday life. Truly outstanding work.

Amazon, Resiliency Training

It was informative and insightful, and provides easy explanations on how to apply the skills in different parts of our lives.

Moderator Training feedback

Crisis & group support

98%

Session met their expectations

100%

Rated satisfaction 4 or 5 out of 5

4.7/5

Average content rating

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