Trust and Safety Teams

Generic wellbeing support was not built for Trust and Safety work

Content moderators, policy teams, escalation teams, community managers and Trust and Safety leaders manage harmful content and high-stakes decisions every day. Rebuilding Thoughts gives them immediate access to evidence-based practices and specialist coaching during the working day.

Trusted by content moderation, community management, and trust & safety teams

Amazon
Twitch
Vimeo
ModSquad
OP360
Whatnot

Support across Trust and Safety teams

Content Moderators and Reviewers

  • • Brief practices after exposure to distressing content
  • • Days spent reviewing what most people never have to see

Policy and Escalation Teams

  • • Support after complex or high-stakes cases
  • • High-stakes decisions carried alone, with no one else to tell

Community Managers

  • • Support after harassment, threats, abuse and repeated exposure
  • • Public hostility that doesn't end when the shift does

Trust and Safety Leaders

  • • Pressure to prove duty of care is working, with no visibility into what's actually happening
  • • Responsible for a team's wellbeing, while carrying their own exposure
How it works

Immediate recommendations. No forms. No delays

Staff explain what is affecting them in one sentence. Rebuilding Thoughts recommends one approved next step.

  • •One issue in, one evidence-based practice out, and another, and another, one step at a time
  • •Human support always available, specialist coaching whenever a practice isn't enough
  • •No forms, no case details, no library to search
Review queue
Pinned, out of the way until you need it
Rebuilding Thoughts
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Evidence and reliability

Every practice draws from a small set of named, evidence-based approaches, not invented on the spot, independently reviewed and rated Transformational by the Internet Commission.

See the full evidence & approach

Give Trust and Safety teams support that fits the work

Rebuilding Thoughts provides immediate practices, specialist coaching and group-level insights without asking staff to search a content library or disclose confidential case details.

See it matched to your team